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Residential Coordinator

Fargo, ND
Fraser, Ltd.

Job Description

Position Purpose:

Ensures the leadership and management expertise for activities of the Independent Living Services Department in keeping with the overall goals and objectives of Fraser, Ltd. to ensure quality implementation of services and care for clients.

Fraser, Ltd Overview:

Established in 1893, Fraser Ltd., by charter is the oldest human service agency in North Dakota. Our mission is to provide support to children, youth and adults on their life's journey to independence. Fraser fosters the development of functional academic and independent living skills which are person centered and age appropriate. A variety of residential services are available for individuals over the age of 18 who require subsidized housing. We employ caring, responsible, and compassionate individuals on our team of over 300 professionals. 


A Bachelor’s degree in special education, learning disabilities, education, social work, or a related field. Qualified to act as a Qualified Mental Retardation Professional (QMRP). Experience in curriculum development, behavior modification principles, and writing goals and supports. Time management skills and ability to organize work load. Ability to supervise employees. Strong oral and written communication skills are essential in this position.

At least two years' experience working with people with developmental disabilities is preferred, or professional experience in a human service setting. Knowledge of habilitation/rehabilitation approaches and practices, and in writing behavioral goals and supports. Working knowledge of medical, psychological, social, and educational aspects of working with people with disabilities. Prefer knowledge of ICF/MR and Accreditation standards. Working knowledge of the Person Centered Service Plan (PCSP) process and maintaining organizational licensure.

Responsibilities include but are not limited to:

Administrative: Supervises Direct Support Professionals performance and evaluates annually in conjunction with administrative recommendations. Completes Direct Support scheduling and hours as assigned, and authorizes weekly employee time sheets. Reviews data and progress monthly to complete quarterly reviews of all people receiving supports for assigned caseload. Responsible to complete General Event Reports follow through, scheduling, and Therap documentation. Provides written reports to the department head on findings and/or recommendations from on-site visits. Participates with internal investigations as deemed appropriate. Assists with quarterly financial audits of people supported. Obtain and retain certification as a CPR/AED, First Aid and therapeutic intervention instructor to teach classes. Participates in on-call rotation as scheduled.

Program: Manages assigned caseload to ensure coordination and completion of QMRP responsibilities. Serves as the primary contact person for, and maintains communication with people supported, guardians/family, Direct Support Professional, and other team members.  This would include all emergencies and general contact a minimum of monthly. Develop or revise new or enhanced programs, methods, and resources/equipment, which facilitate the quality of care of people supported. 

Training: Provides in the home/on-the-job training including, but not limited to modeling and implementing of programs. Coordinates meetings and ensures Direct Support Professionals receive in-service training and program concerning specific needs. Provides expertise and demonstration to Direct Service Professionals regarding methods, strategies, and techniques relative to PCSP implementation. 

Benefits: Assist people to obtain and maintain eligibility for financial benefits, assists people in managing their personal funds, maintains financial files, and monitors financial status monthly.

Property: Coordinates the care and maintenance of the residence assigned. Overall supervision and monitoring of home environment including care and maintenance of property and working with maintenance staff.  

Other Information